Terms and conditions

Last Updated: September 23, 2026

Welcome to RIBCOO. By accessing or using our website, https://ribcoo.com/, and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read these terms carefully before placing an order.

1. About RIBCOO

RIBCOO is a modern lifestyle and streetwear brand focused on creating clean, relaxed, and timeless essentials for everyday expression.

Our current collection includes products such as T-shirts and hoodies, with plans to expand our product range over time.

2. Acceptance of Terms

By using our website, creating an account, or placing an order with RIBCOO, you confirm that:

  • You have read and understood these Terms & Conditions.

  • You agree to comply with these terms.

  • The information you provide during registration or checkout is accurate and complete.

  • You are responsible for maintaining the confidentiality of your account information.

If you do not agree with any part of these terms, please do not use our website or place an order.

3. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, colors, materials, prices, and other information displayed on our website are accurate.

However:

  • Actual product colors may vary slightly depending on your device or screen settings.

  • Minor differences in appearance, measurements, or finishing may occur due to manufacturing processes.

  • Product availability may change without prior notice.

  • We reserve the right to update product information when necessary.

For example, product specifications such as fabric composition, GSM, available colors, and sizes are displayed on individual product pages.

4. Pricing

All product prices displayed on the website are in Bangladeshi Taka (৳) unless otherwise stated.

RIBCOO reserves the right to:

  • Change product prices at any time.

  • Correct pricing or information errors.

  • Start, modify, or end promotional offers without prior notice.

The applicable product price will be the price displayed at the time you place your order, subject to correction of any obvious pricing errors.

Shipping charges are calculated separately and may be added to your order at checkout.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After receiving your order, we may contact you to verify your order details, including your name, phone number, delivery address, product selection, or other relevant information.

RIBCOO reserves the right to cancel or decline an order in circumstances including, but not limited to:

  • Product unavailability.

  • Incorrect or incomplete customer information.

  • Incorrect pricing or product information.

  • Suspicious or fraudulent activity.

  • Inability to confirm the order.

  • Other circumstances that prevent us from fulfilling the order.

If an order is cancelled after payment has been received, any applicable refund will be handled according to our refund procedures.

6. Customer Information

You agree to provide accurate information when creating an account or placing an order.

This may include:

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Other information required to process your order

You are responsible for ensuring that your delivery information is correct.

RIBCOO is not responsible for delivery problems caused by incorrect, incomplete, or outdated information provided by the customer.

7. Payment

Customers must complete payment using the payment methods made available by RIBCOO at checkout.

An order may not be processed until the required payment or order confirmation requirements have been completed.

RIBCOO reserves the right to refuse or cancel transactions where fraudulent, unauthorized, or suspicious activity is reasonably suspected.

8. Shipping & Delivery

Shipping charges are calculated based on the applicable delivery arrangements and may be shown at checkout.

Delivery times may vary depending on:

  • Delivery location

  • Courier availability

  • Order volume

  • Product availability

  • Weather or other circumstances beyond our reasonable control

Estimated delivery times are not guaranteed delivery deadlines.

Once an order has been handed over to the delivery service, delays caused by the courier or circumstances beyond RIBCOO's reasonable control may occur.

Customers should provide a complete and accurate delivery address and remain available to receive the order.

9. Returns

We want our customers to have a satisfactory shopping experience. If you wish to return an eligible product, please contact RIBCOO and provide your order information.

Return conditions

A return may be accepted when:

  • The item is unused and unworn.

  • The item is in its original condition.

  • The item has not been washed, altered, damaged, or otherwise used.

  • Original tags, packaging, and other relevant accessories are retained where applicable.

  • The return request is made within the applicable return period specified by RIBCOO.

Return delivery charge

If a customer requests to return an item, the customer is responsible for the applicable return delivery/courier charge.

The return delivery cost will not be covered by RIBCOO unless the return is due to an error attributable to RIBCOO, such as receiving an incorrect product or a product that arrived damaged, subject to verification.

Products that do not meet our return conditions may be rejected.

10. Exchanges

If you wish to exchange a product for another size, color, or eligible product, please contact us before sending the item back.

Exchange requests are subject to:

  • Product availability.

  • The item's condition.

  • Our applicable exchange requirements.

  • Applicable delivery charges.

If the requested replacement item is unavailable, RIBCOO may offer an alternative solution where appropriate.

11. Damaged or Incorrect Items

If you receive an incorrect, defective, or visibly damaged product, please contact us as soon as possible after delivery.

To help us investigate the issue, we may request:

  • Your order number.

  • Photos or videos of the product.

  • Photos of the packaging.

  • A description of the issue.

After reviewing the issue, RIBCOO will determine the appropriate resolution in accordance with our applicable return or replacement process.

12. Refunds

Where a refund is approved, the refund process will depend on the original payment method and the circumstances of the return or cancellation.

Shipping or delivery charges may be non-refundable except where otherwise determined by RIBCOO, such as in cases where the issue resulted from an error attributable to RIBCOO.

Refund processing times may vary depending on the payment provider or financial institution.

13. Promotional Offers

From time to time, RIBCOO may offer discounts, promotional prices, coupons, or other special offers.

Unless otherwise stated:

  • Promotional offers cannot be combined with other offers.

  • Promotions may have specific eligibility requirements.

  • Promotional prices may be available only for a limited time.

  • RIBCOO reserves the right to modify or terminate a promotion where necessary.

14. Intellectual Property

All content available on the RIBCOO website, including but not limited to:

  • RIBCOO name and logo

  • Product images

  • Product descriptions

  • Graphics

  • Website design

  • Text

  • Branding

  • Videos

  • Marketing materials

is owned by or licensed to RIBCOO unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our website content without prior written permission.

15. Prohibited Use

You agree not to use the RIBCOO website for unlawful or unauthorized purposes.

You must not:

  • Attempt to gain unauthorized access to our website or systems.

  • Interfere with the operation or security of the website.

  • Use our website to conduct fraudulent activities.

  • Copy or reproduce our content without permission.

  • Upload malicious code or harmful material.

  • Use automated methods to abuse, disrupt, or excessively burden the website.

  • Provide false information for the purpose of placing fraudulent orders.

16. User Accounts

If you create an account with RIBCOO, you are responsible for keeping your login credentials secure.

You should notify us if you believe your account has been accessed without authorization.

RIBCOO reserves the right to suspend or terminate accounts associated with fraudulent, abusive, unlawful, or otherwise prohibited activity.

17. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

  • Available without interruption.

  • Free from errors.

  • Free from technical problems.

  • Completely secure from every possible threat.

The website may occasionally be unavailable due to maintenance, technical issues, updates, or circumstances beyond our control.

18. Third-Party Services

RIBCOO may use third-party services such as payment providers, delivery/courier services, analytics services, hosting providers, or other service providers to operate our business.

Third-party services may have their own terms and policies. RIBCOO is not responsible for policies or services that are controlled independently by third parties.

19. Limitation of Liability

To the extent permitted by applicable law, RIBCOO will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including but not limited to:

  • Courier or delivery delays.

  • Website downtime.

  • Technical failures.

  • Incorrect information supplied by customers.

  • Events outside our reasonable control.

  • Unauthorized use of a customer's account caused by the customer's failure to protect their credentials.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

20. Changes to These Terms

RIBCOO may update or modify these Terms & Conditions from time to time.

Any updated version will be posted on this page with a revised Last Updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

21. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations of Bangladesh.

Any dispute arising in connection with these Terms & Conditions or your use of the RIBCOO website shall be handled in accordance with applicable Bangladeshi law.

22. Contact Us

If you have any questions regarding these Terms & Conditions, orders, returns, exchanges, or other matters related to RIBCOO, please contact us through the contact information provided on our website.

RIBCOO
Slogan: Beyond Fabric
Website: https://ribcoo.com/


By using the RIBCOO website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Shopping cart

Your cart is empty